问题详情：
假设你是李华，上周在某国外网络书店买了一本英文词典，收到后发现一些质量问题，请给书店经理用英语写一封电子邮件，说明情况和自己的要求。要点如下：
1．购买的时间； 2.发现的问题（印刷错误、缺页等）；
3.要求退款或换货； 4.向书店经理提出有关服务的建议。
注意：1.词数100左右；2．可增加细节，使行文连贯。3．参考词汇：印刷错误 misprint (n.)
Dear Manager,
I’m writing to tell you something that happened to me.
I’m looking forward to your reply.
Yours,
Li Hua
【回答】
Dear Manager,
I’m writing to tell you something that happened to me.
Last week I bought an English dictionary from your online bookstore because I am in great need of such a dictionary to help me with my English study. It costs me 25 dollars. But unfortunately when it reached me, I found it very unsatisfactory. There are quite a few misprints and some of the pages are even missing!
As far as I am concerned, I’d like my money back or at least you can change this dictionary for another copy! Personally you should have checked the dictionary to make it sure that the dictionary is of high quality before you delivered to customers. I do hope your service can improve from now on.
I’m looking forward to your reply.
Yours,
Li Hua
知识点：提纲作文
题型：书面表达